Delivery
We use Royal Mail Tracked 48 for UK orders, apart from samples. Occasionally, we may use alternative couriers. Samples are sent with 2nd Class post free of charge. International orders are charged flat rate and are shipped with either Royal Mail, FedEx, UPS or DHL depending on the country.
We aim to process your order within 2 working days.
Christmas Posting Dates
Please note recommended latest order dates in order to get your fabrics in time for Christmas. If you would like us to use an alternative courier to Royal Mail, please do let us know.
- UK – Monday 16th of December
- Europe and Rest of the World – Monday 9th of December
Delivery fees
- UK – Royal Mail Tracked 48H £3.95
- UK – Free shipping for orders over £75.00
- Europe (non EU) – Tracked delivery with Royal Mail – £18
- Rest of the World – Tracked delivery with Royal Mail, FedEx, UPS or DHL – £30
Shipping to EU and Northern Ireland
The new GPSR regulations, coming into force on December 13, 2024, mean we will no longer be able to dispatch orders to the European Union or Northern Ireland.
The final dispatch date for orders to the EU and NI will be December 2, 2024.
How long will it take for my order to arrive?
Once your order is processed, you will receive shipment confirmation. UK orders take 2-3 working days to arrive. All international orders can take between 7-14 days to arrive. Please note, there maybe delays due to Coronavirus and peak times such as Christmas and Black Friday, we have no control over delays by Royal Mail.
During strikes, Royal Mail are experiencing severe delays in getting your parcels delivered, please allow at least 2 weeks
How can I track my order?
UK orders are sent with Royal Mail Tracked 48 service. You will get an email and SMS from Royal Mail once your parcel has been processed at Royal Mail depot. Should you wish to use alternative courier or service, please get in touch with us on [email protected] prior placing order.
All International orders are sent using tracked service, once your order is dispatched you will receive an email with your tracking number.
I haven’t received my order
If you haven’t received your order within 10 days after receiving your shipment confirmation email, please get in touch on [email protected].
Duties and Taxes
From 1st January 2021, orders from EU countries with an order value over €150/£135 will be subject to import duty. Note, all EU orders are subject to VAT charges. Please note, Good Fabric is only covering shipping fees, all additional costs such as import taxes and duties to be covered by buyers.
International Orders Customs Clearance
Once the order reaches customs, you will get an email, letter in the post or text message from a courier asking to pay import charges. Please note, if you do no accept these charges, the parcel will be returned to us. We will issue a refund deducting the fee for returning the parcel to us.
